General Training

General Training jobs are designed to be used in situations where a staff member completes or delivers training that doesn’t involve them driving a vehicle, such as — inductions, Driver Mentor, refresher courses, toolbox sessions, classroom or online modules, and any other training that isn't tied to driving a vehicle or specific route. Each General Training job appears against the staff member's training history and contributes to their engaged hours.

General Training differs from Route Training:

• General Training is a standalone job type used for any training not linked to a route (for example, an induction day or a first-aid refresher). No vehicle is required.
• Route Training is training a driver completes while learning a specific route, and is recorded against a charter, rail, urban or school service job.

Both are shown in the staff member's Training section, on separate tabs.

🧠 Learn more about Route Training / Trainee Jobs.

User permissions

General Training jobs are created by the Operations department.

All staff with access to a staff member's profile can view that member's completed training history.

Creating a General Training job

1. Navigate to the Operations page, then select Create Adhoc Job from Top Tasks (on the right of the page).
2. Select General Training as the job type.
3. Enter the required details.
4. Click Submit.

Once the job is completed and clocked off, it is added to the staff member's General Training history.

Viewing a staff member's training history

1. Navigate to the People page, then select Staff Members and choose the staff member.
2. Open the Training tab, where you'll see the option to view both Route Training Jobs and General Training Jobs.
   • Route Training Jobs — shows Job Number, Shift Name, Date Completed and the Asset used.
   • General Training Jobs — shows Job Number, Description and Date Completed.
3. Click a Job Number to open the job and view the details.