Overview

The Jobs page is the hub of the operations module, where real time job status & driver clocked on updates provide operations staff with a live play by play overview of the day’s activities.

Page features

Jobs page columns

Tablet progress warning indicator

The Jobs page shows a warning indicator on any job where the driver hasn't pressed the expected button on the tablet by the scheduled time. It's an early warning that a job may be running late, or that the driver has forgotten to update their tablet. If the situation isn’t corrected within a set time, the progress warning will be logged on the Jobs With Progress Warnings tile and page for further investigation.

This is the live indicator shown while a job is happening. This warning gives the Operations Team an opportunity to correct the issue in the case of the driver having forgotten to press the button on the tablet. If the issue is corrected at the time it happens, this prevents further escalation to the Jobs With Progress Warnings page which requires further investigation. If the driver is running late, the Operations Team have an advanced warning rather than waiting for the driver to let them know.

For reviewing and correcting a job after the fact, see Jobs with Progress Warnings from the last 2 weeks.

Where it appears

Navigate to the Operations page, then select Jobs. The warning shows next to the affected job's status.

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The four warning types

A job can show one of four warnings, depending on where it is in its lifecycle and what the tablet has, or hasn't, recorded:

  1. Should be relocating to site
    1. Charters - the vehicle was due to have departed the depot, but the driver hasn't yet completed their predeparture checks on the tablet to start the job.
    2. School & Urban - this warning will not appear as there is no relocating to depot portion.
  2. Should be in progress
    1. Charters - the On Site time has passed but the driver hasn't marked the job as being in progress by pressing the Arrived On Site button on the tablet.
    2. School & Urban - The Depart Depot time has passed but the driver hasn't marked the job as being in progress by completing their predeparture checks on the tablet to start the job.
  3. Still in progress
    1. Charters - The Drop Off time has passed but the driver has not pressed the Relocate To Depot button on the tablet.
  4. Should be finished — the job was due to finish, but the driver hasn't marked it as finished on the tablet.

What to do about it

Check the Live Vehicle Tracking page, external GPS telemetry or check with the driver to see if they are actually late or if they have forgotten to press the button. If they are late, there is nothing to do other than prepare a backup plan if needed, if they have forgotten to press the button your inquiry should prompt them.

Scroll to the job closest to the current time

With a large number of jobs happening each day, it could be frustrating returning to the Jobs page & needing to scroll down to the afternoon jobs over & over again.

The ‘Scroll to job closest to current time’ button, located in the top right corner next to the search, will scroll the page to put the job with the clock on time closest to the current time, in the middle of your screen.

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Jobs page reports

The following reports and printouts are available from the Triple Dot Menu:

Printable reports

Print Rail Instructions Sheets

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Print daily summary sheets

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Print Charter Instructions Sheets

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Print Charter Daily Diary Report

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Exportable reports