Conflicts Overview

• Conflicts are designed to bring potential problems to your attention so they can be rectified.
• Conflicts should either be accepted or removed.
• Conflicts created by the system when generating jobs from rosters are automatically accepted.

Types of conflicts

• Vehicle Conflicts - When a vehicle is scheduled on two different jobs at the same time or when a vehicle is scheduled to be in the workshop at the same time as an Operations Job.
• Driver Conflicts - When a driver is scheduled to be on two different jobs at the same time or when a driver has Leave that overlaps with an Operations Job.
• Licence Conflicts - When a driver is allocated to an Operations Job but their Driver’s licence or Driver’s Authority has expired.

In This Topic

Where are conflicts shown

• Allocations Page -

  • Unaccepted Driver Conflict

  

• Allocations Page -

  • Accepted Driver Conflict

Conflicts are presented along the bottom of the allocations page to draw your attention to any conflicts on the day being viewed.

Clicking on one of these conflict tiles shown below will apply filters to exclude all jobs except for those in conflict.

Clicking on the 1 Urban Staff Member Conflict below has applied the Unnaccepted Staff Member Conflict filter as well as the Urban Job Type filter as you can see on the right of the screen.

Conflicts are shown in the conflicts tab inside the job on the Manage Job page.

Accepting Conflicts

Every new conflict is an unaccepted conflict by default, except for those created while generating jobs from rosters using the generate new jobs page.

Conflicts created by the system when generating jobs from rosters are automatically accepted. Urban shifts & rosters can be set in a way that will create a vehicle conflict between two jobs in the middle of the day when the morning driver finishes & the afternoon driver takes over. These conflicts are known & planned for so we have the system automatically accept these conflicts.

Conflicts can be accepted on the allocations page by clicking on the job to show the details & clicking on the tick symbol next to the conflict.

Conflicts can be accepted from inside a job by clicking on the tick symbol.