Overview

Devices connected to the system such as kiosks and driver’s tablets, allow staff to interact with the system without requiring an Office 365 email address and password. Instead, they can log onto the system using their employee id number. To allow these devices to access & interact with the system, each device needs to be paired & authorised to ensure their interactions are secure.

Authorised devices page

The Authorised Devices page can be viewed from Operations → Configuration menu → Authorised Devices.

Key information you can see on this page includes:

• Device Name: The name that was given to uniquely identify the device when it was added.
• Application: Whether this device has been paired to run either the Fleet or Kiosk application
• Status: This shows if the device is currently paired or not
• Release Id & Release Name: This shows which version of the application the device is currently running
• Last Asset: When the device is paired as the Fleet application, this will show which asset (i.e. bus) the device was last logged in as
• Last User: Who was the last employee to sign into this device
• Last Seen On: When was the last time this device communicated with the system

Add a new device

1. Click ➕ in the header.
2. Enter a unique Device Name
3. Choose which application this device will be accessing:

You now have a new device created, but it has yet to be authorised (paired).

💡 Recommendation: When inputting new devices, such as Fleet devices (driver’s tablets), a helpful practice is to set up a naming convention early & stick to it, it will help you later on down the track. For example, BUS 19, Bus 20, Bus 21 or Tablet 1, Tablet 2, Tablet 3, so if you want to narrow down the list to only show you the tablets, you just need to type Tablet into the search bar & every authorised device that isn’t a tablet will be excluded from the list.

Authorising a device

Authorising a device (also known as device pairing) involves generating a one-time code from the Authorised Devices page and having that code entered into the device.

1. Choose the required device from the Authorised Devices page, and select the key icon. 🔑
2. Click Generate Authorisation Code
3. The code generated will be valid for 5 minutes. This is a one-time code which means once you close this window, it will not be available to be displayed anywhere again.
4. Enter this code (or have the driver enter this code) into the Device Authorisation Code field that will be displayed on the unpaired device.
5. Click Submit, and you should receive an alert that the device is now authorised.